FAQs

GENERAL

1. What is LOOKINGSLICK about?
LOOKINGSLICK is an ultimate one-stop online store offering exclusive men’s
apparel. If you are looking for the latest trends in men’s fashion combined with high
quality and unique design, LOOKINGSLICK is a perfect place for you. By shopping
at our men’s fashion store, you become a part of our global community promoting
high fashion at affordable prices. Shop now and don’t miss your chance to boost
your street style!

2. Do you offer clothing for men only?
No. At LOOKINGSLICK you will find everything you need to up your street fashion
style. Apart from jaw-dropping men’s clothing, we also offer men’s accessories
such as bags, belts and headwear, as well as sleek yet comfortable men’s shoes.

3. Where are you based?
Our office is located in the United Kingdom, nevertheless, we operate worldwide.
Regardless of what corner of the world you live in, your order will reach you in a
matter of days!

4. Do you design your men’s fashion in-house?
Absolutely. All of our men’s apparel and accessories are designed under our own
brand LKSK. Our passionate designers work hard to follow the latest trends in
street fashion, and at the same time offer something truly unique that will highlight
your personality.

5. Can I give your men’s clothing or accessories as a present?
Sure thing! Our accessories or clothing for men can be a perfect gift, be it for your
boyfriend, brother, dad or friend! Just don’t forget to indicate the recipient’s
address and phone number when placing an order, and you’re good to go!

ORDERS

1. How do I place an order at LOOKINGSLICK?
Shopping at LOOKINGSLICK is as easy as ABC. Simply choose the items you are
willing to purchase, click on the “Add to cart” button and go to your cart. Then
follow the instructions that appear on your screen, pay for your order and wait for a
confirmation email from us. Our managers will soon start processing your order,
and your order will reach you already in a couple of days.

2. My order was cancelled. Why so?
It happens very rarely, but your order can be cancelled for a number of reasons.
One of the most common grounds for order cancellation is temporary item
unavailability. It means that we ran out of this particular item and cannot ship at the
present moment. In this case we will provide you with a full refund.
Another reason can be security checks failure. If your order details failed our
internal security checks, your order will be cancelled. No worries – you will not be
charged for your items.

3. I have changed my mind. Is it possible to cancel my order?
Yes, it is. However, you can request order cancellation only if we have not yet
started to process your order, which as a rule takes us 1-2 business days. Send us
an email at info@lookingslick.com, and we will initiate your order cancellation if it is
still possible.

SHIPPING

1. How long does shipping take?
As a rule, our regular shipping takes 1-2 business days. Nevertheless, it can take
longer if you live quite far away from us. As soon as your order is shipped, you will
receive a tracking code which will help you estimate the delivery date.

2. What if I have not received my items within 1-2 business days?
At LOOKINGSLICK, we always do our best to deliver your items in the shortest
time possible. However, shipping might sometimes take more time due to random
customs checks or any other unexpected circumstances. If you have not received
your order within 14 business days, please contact us at info@lookingslick.com.

3. Do you charge for shipping additionally?
Yes. A standard shipping fee will be applied on your order. This measure allows us
to make sure that your items will be delivered strictly on time.

4. Are taxes and customs fees included?
The prices indicated on our website already include all state taxes. However,
additional customs fees might arise in accordance with the regulations of your
country. These fees shall be borne by the customer, therefore, please check your
state customs regulations beforehand to avoid any unexpected costs.

RETURNS & REFUNDS

1. I have received a damaged or different item. What am I to do?
If the item you received from LOOKINGSLICK is damaged or looks different from
the picture on our website, please send us an email with product photos at
info@lookingslick.com, and we will investigate your issue. In case of approval, you
will receive a full refund.

2. The item I received did not meet my expectations. Can I give it back?
It is possible to return an item that was not to your liking within 14 days upon the
delivery date. Please make sure that the product is in its original packaging and
generally in the same condition as received. Then text us at info@lookingslick.com,
and we will provide you with further instructions. No questions, no fuss – if our
items did not meet your expectations, you can always send them back to us.

3. Do you provide a full refund?
Yes. If the product is sent back in the same condition you received it, we will
provide a full refund within 15-30 days from the date of refund confirmation. Please
note that shipping costs are non-refundable.